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Southwest Pays Refunds After Glitch
A special sale designed to celebrate Southwest's 3 million Facebook fans was supposed to give customers who booked flights on Friday a 50 percent discount on certain fares. Instead, they were overcharged. (AP Photo) DALLAS -- Southwest Airlines said it has begun filing refunds to customers who were accidentally billed multiple times for a single flight, after a half-price online ticket promotion backfired. The special sale designed to celebrate Southwest's reaching the 3 million mark in Facebook fans was supposed...