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United Airlines Accidentally Posts $0 to $10 Fares
United Airlines Accidentally Posts $0 to $10 Fares
Nov 2, 2024 8:33 AM

A Boeing 787 Dreamliner operated by United Airlines takes off.

(David McNew/Getty Images)

Some United Airlines customers were lucky enough to get tickets for zero through $10 this week.

The airline says it will honor the tickets it accidentally gave away for free.

The decision is good news for people who snapped up the tickets on Thursday after United accidentally listed airfares at $0. Many customers got their tickets for $5 or $10, paying only the cost of the Sept. 11 security fee.

Airlines have posted so-called "mistake fares" before. Airlines generally decide on a case-by-case basis whether they'll honor the ticket.

United isn't saying how many tickets it accidentally gave away, or how much the mistake cost. The wrong fares were available on its website for a few hours on Thursday. It eventually shut down bookings on its website until it could fix the problem.

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